GameStop and my Nintendo Switch preorder

I don’t know why I thought GameStop would somehow do a good job with the Nintendo Switch preorder. I’ve had nothing but bad experiences with them, in general. This Switch preorder is just another thing to add to the list.

I preordered my Nintendo Switch bundle the day they went live. I used PayPal as my payment method during the checkout process and got a confirmation as expected. I was excited. Today, I receive an email that my payment couldn’t be processed (with no specific reasoning as to why it couldn’t be processed) and that I have less than 48 hours to correct the issue or my preorder will be cancelled. I am directed to a self-service portal where I can “Update my credit card information.” There’s my first red flag – I used PayPal to pay, not a credit card.

When I click the “UPDATE CREDIT CARD” button on the site, I am brought to a screen that says “Please leave this window open while we attempt to process your request.” with a loading spinner. The spinner never goes away (I’ve left the page up for more than 10 minutes, and no site should take that long to load anything). I also see red flag number 2: an error in Chrome telling me that “This site is trying to load scripts from unauthenticated sources.”

Naturally, I do some digging into this error. I find from the JS console log that the HTTPS site is trying to load an HTTP error page, which Chrome does not like. The error page is a generic “Oops. Somethings wrong.” page… great. So, I can’t use the self-service page to update my credit card information. This is pointing more and more to GameStop not processing PayPal orders properly.

Luckily, there’s also an 800 number listed in the email that I can call. I have currently been on hold for 58 minutes waiting for someone to answer. I think I’m going to lose my Switch. 🙁


Update: After 82 minutes on hold, I was finally able to speak to a representative. She assured me that she was able to reprocess my payment, and that I’d receive a confirmation within 24 hours. That’s cutting it very close if it fails again, but here’s hoping.


Update 2: Turns out that GameStop did not ship my order as I was told, and then they cancelled the evening it was supposed to be at my door. Luckily, I was still nervous about the entire ordeal, so I went to Target on launch day and purchased one in the store. I am still able to play Breath of the Wild and didn’t have to worry about buying an overpriced console on eBay. No thanks to GameStop in any of this. I will decidedly not be using them ever again.

The dreaded morning wakeup

My daughter is 16 months old, so by now, we have a decent handle on sleeping. For “sleep training”, we did a mix of nursing to sleep and cry it out – depending what we thought would work best on a given day. Sleep training, in general, is an odd concept to me, since every person is different, so you can’t really use a specific methodology that will work for every kid. I still have trouble falling to sleep on some nights, so I can’t imagine why I’d expect my daughter to be some saintly sleeper.

In any case, she is now accustomed to her specific bedtime routine:

  1. Go to the bathroom and clean up
    • We give her a bath twice a week. And on days that don’t involve a bath, we brush her teeth and wipe her face, ears, hands and feet
  2. Change her diaper
    • We use cloth diapers, which I’ll be sure to write about on another date
  3. Get into pajamas
  4. Read a book
    • We read the same book every night for one week at a time
  5. Say goodnight to everything in the room
    • Mostly just the decor on the walls, since it’s easier to do as we walk around holding her
  6. Sleep
    • We rub her back for a few minutes if she’s still wide wake or cranky and needs calmed down

She doesn’t always go through the routine reluctantly. Some days are better than others, but for the most part, it works. She gets to sleep, and we get to do what we need to around the house before we go to bed (the routine starts around 7:45 PM and ends between 8:15 and 8:30 – we go to bed around 11:00).

What doesn’t always work out so well is the morning wake up. The magical days are when she sleeps until 8:00 AM. Those mornings are like little pockets of gooey chocolate in a freshly baked chocolate chip cookie. The hellish days are the ones where she wakes up at 7:30 AM and starts babbling. Yes, it’s only 30 minutes, but it’s mind-blowing how much that tiny difference makes.

Now, I should note, I’m talking about weekends here. On weekdays, I’m usually up and out the door by 7:30, and in a bad mood because I push this lack-of-sleep onto myself. But weekend sleep is the most glorious of things for a parent. It’s the most sacred of events and should be treated as a gift from the gods. But when you are looking forward to it, and your kid wakes up earlier than expected, it’s like you were shoved off the top of a mountain falling to your inevitable doom.

On those mornings, I get my daughter and bring her into bed with us and hope that she’ll lay quietly for a bit longer. Otherwise, we’re up and ready to spend some solid time with our little angel.

Aside: I realize that we are quite lucky with our sleep situation, but sometimes, you gotta complain about nothing.

Ugh. Another Dad blog?

Sure. Yeah. Why not? I’ve heard that writing is a good way to decompress, so I figured I’d start doing it. If no one reads, that’s cool. If people find particular posts of mine to be awesome, that’s great, too. If someone hates my philosophy towards being a Dad… I appreciate that everyone has an opinion and hope they at least understand my point of view.

Quick introduction to me: I am, in fact, a Dad. My daughter is nearing 16 months now and is one of the most enjoyable and frustrating things in my life. My wife is still as beautiful as the day I met her, and I continue to love her more every day. We have a great life and live right in the heart of it all – Cincinnati, OH. I am a software developer (surprising no one who reads blogs) and enjoy outings with my family, video games, TV, books, and being a Dad.

I will likely be very disjointed in what I write, though I’m sure a lot will focus on being a Dad. I also doubt I’ll be keeping a steady schedule. Who knows? This could end up being my first and only post, but I sure hope not. I guess we’ll see what happens, but thanks for reading, if you are.

My daughter at a Cincinnati Reds game
Excited at the Great American Ballpark

Aside: I capitalize Dad even though it isn’t grammatically correct. I’m not going to apologize.